Help ATM masterkeys keyboard not showing keys properly

[Admin]

Good Morning Everyone
Did anyone experience this
This is EPP X1 Hyosung
Pay attention on F & D keys in the picture
Looks like Genmega
But if you go by the picture the check digits never come out correctly

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[Admin]

I think the Canadian version of the firmware is setup that way

 

[Admin]

I think the Canadian version of the firmware is setup that way

you mean firmware on the keypad?

 

[Admin]

you mean firmware on the keypad?

I think Canada runs tdes mac or something different than us. Maybe change the key mode?

 

[Admin]

I think Canada runs tdes mac or something different than us. Maybe change the key mode?

it’s just the picture they have on the screen
I enter the keys with F on top and the machine is working fine
I will call the Hyosung today just to see what they say​

 

[Admin]

it’s just the picture they have on the screen
I enter the keys with F on top and the machine is working fine
I will call the Hyosung today just to see what they say​

Yup this confirms that it's tdes mac key config!
Try updating to the latest version!